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Delivery Information

By Email

Email vouchers are dispatched immediately after purchase free of charge. An automatic email with a gift voucher link will be sent as soon as the transaction is completed. This can be sent to either the purchaser or the recipient.

By Post

Dispatch Information

Working days are Monday to Friday of any week excluding any public holidays.

By Standard Post

For vouchers delivered by standard post, in addition to the above dispatch times, please then allow at least 3 to 5 business days for delivery within Germany and 3 to 10 business days for international delivery. No tracking is available with this option.

Collection at Hotel

You may collect your purchased gift voucher without additional fee directly at the hotel. In addition to the above dispatch information, please allow at least 24 hours for preparing the voucher.

Packaging & Postage

Gift vouchers are posted out in a lovely presentation gift wallet.

The following supplements will apply for your gift vouchers:

Your order

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